List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Prepare to identify client’s requirements on site | 1.1 | Prepare inspection tools and equipment and arrange for visit on site |
| 1.2 | Establish contact and apply communication skills to develop rapport with the client |
| 1.3 | Provide personal identification and confirm purpose of visit |
| 1.4 | Explain process for determining client's needs |
| 1.5 | Obtain permission to inspect location, take measurements and gather relevant information |
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2 | Obtain detailed information from client | 2.1 | Use appropriate questioning techniques to identify client requirements and gather detailed information |
| 2.2 | Present preliminary product information and discuss options with client |
| 2.3 | Document client requirements |
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3 | Conduct site inspection | 3.1 | Arrange and adapt to work area, so that inspection can be conducted safely and efficiently |
| 3.2 | Select ladders, steps or bosun's chair, as appropriate, to inspect site and take measurements, and use in accordance with work health and safety (WHS) practices |
| 3.3 | Secure and adequately support ladder or other device |
| 3.4 | Erect appropriate barriers and signs when operator is overhead |
| 3.5 | Seek assistance, as necessary, when working above ground or deck |
| 3.6 | Identify safe anchor points for products or other relevant architectural or marine structural equipment |
| 3.7 | Take measurements and note special features likely to affect installation of products or their performance in service |
| 3.8 | Take account of labour rates and costs of materials and equipment to estimate costs, and record results of inspection |
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4 | Conclude inspection on site | 4.1 | Replace items shifted or removed during the information gathering process |
| 4.2 | Return client equipment used in the inspection process |
| 4.3 | Notify client when operator is leaving the site |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices
applying relevant standards
preparing tools and equipment for inspection, arranging visit on site, and conducting at least twp (2) on-site inspections safely and efficiently to determine work requirements
greeting client in an appropriate manner, identifying and confirming client needs, and demonstrating product knowledge
taking measurements and noting site requirements likely to affect installation of products or their performance in service
asking appropriate questions, clarifying information and providing feedback to client
documenting and communicating work-related information including costs, measurements, specifications, client details and requirements
complying with all relevant safety requirements, including safe use of ladders, steps, measuring tools (including laser devices), and other equipment
concluding inspection on site according to workplace procedures.
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
hazards associated with working at heights
range of products and services offered by the workplace
principles of operating products and equipment
types of materials and their applications
limitations of canvas and other materials used
types of strengthening and fastenings
the service life of different materials
instruments and techniques for measuring
mathematical processes
mathematical formulae for areas and volumes
labour rates and approximate costs of products and materials
power sources, such as single phase, three phase and weather-protected outlets
work health and safety (WHS) and environmental requirements of relevant industry and workplace procedures
general industry housekeeping policies and procedures
WHS practices, including hazard identification and control measures
client communication
quality practices
workplace practices
practices for recording and reporting.
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in identifying client requirements on site, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.